Do I own the store?
Yes. It is your Shopify account, your domain, your customers, and your money. You keep the store and the logins.
Do you need my password?
You add us as a collaborator on your Shopify account. You can remove us when we are done.
What else will I pay?
You pay Shopify’s monthly plan directly to Shopify. If you choose a paid app or paid theme, you pay that company. You buy and own your domain. Extra work is $55 an hour. If you later need a paid Klaviyo plan, you pay Klaviyo.
Is the theme legit?
Yes. We use Shopify’s own free Horizon theme, unless you already own another theme.
Can I change things myself later?
Yes. We do not add custom code. You get a short written handover on how to add a product and process an order.
What if you disappear?
Everything lives in your account from day one. You own the store, the domain, and the logins, so nothing is held on our side.
Who builds it?
We build it. An independent reviewer checks it against our launch checklist before you see it.
What do I need to send?
A full intake: your logo and colors if you have them, product photos, names, prices, and short descriptions, and a few sentences about your business. Also tell us how you ship. If anything is missing, we will tell you. The clock starts when we have everything we need.
What if I have more than 10 products?
Store+Email includes up to 30 products, plus free Klaviyo welcome and abandoned-cart emails. Extra work is $55 an hour.
How long does it take, and how many changes do I get?
Launch is live 7 business days after we have your content, with 2 revision rounds. Store+Email is done 14 business days after we have your content, with 3 revision rounds. Business days are Monday to Friday, not weekend days.
Will this guarantee sales or traffic?
No. We set up the store so it can take orders. Traffic, ads, and sales depend on your products and marketing, which these offers do not include.
What is your refund policy, and what is not included?
Full refund if work hasn’t started. Free fixes for 14 days if we built something wrong. New requests use your remaining revision rounds or $55 an hour. Not included: custom code, paid apps or themes, product photos, writing product copy from scratch, logo design, ads, legal advice, and work beyond your package limits.